Ordering & Payment

How can I place an order on jrbsilks.com?
What if I have questions about my order
What payment options are available?
Billing information
Tax Information

ORDERING & PAYMENT

How can I place an order on jrbsilks.com?
Our simple 4 step checkout process is easy to complete:

Step 1: Enter your shipping address where your order will be shipped.
Step 2: Enter your payment and billing address. Also enter any discount code you may have. Specify sidemark, cut size or any additional information if applicable.
Step 3: The final step of Checkout is to confirm that we have all of the correct information for your order. When you have confirmed that all the information is correct, click on the submit order button. You will receive an email confirmation when your order is received and when your order has been shipped.

If you prefer not to order online, you can send us your order by mail, fax or phone
Order Form (by mail and fax)

What if I have questions about my order?
Please visit our frequently asked questions (FAQ) page. This will answer most of the questions you may have. If you have any further questions, feel free to contact our Customer Service Department at 1-678-661-1781Monday – Friday 9am – 5pm EST.

What payment options are available?
jrbsilks.com uses a Paypal Secure Server for payments. Paypal accepts any one of the major credit cards including American Express, MasterCard, Visa and Discover. We do not accept personal checks or money orders online and we do not ship Cash on Delivery (COD).

Billing information
We want to make sure that your order is processed without delay. Please provide the correct billing address associated with your credit card.

Tax information
jrbsilks.com follows all of the applicable taxing regulations for each of the U.S. states. Taxes will be charged in accordance with the shipping address of your order.