Return Policy
RETURNS
All returns should be sent to our mailing address. All purchases are refundable with a 25% restocking fee when returned within 30 days of shipping date. No refunds are available after 30 days. We cannot provide refunds on fabrics that have been cut, altered or tailored in any way. No refunds on knit backed or paper backed fabric.
Please e-mail custserv@jrbsilks.com and request a Return Authorization Number (RAN).
• Please enclose a copy of the invoice and Return Authorization Number (RAN) with the fabric
• Shipping charges
are not refunded. We will refund the amount charged to the debit or credit
card account that was used to place the order
• Please include phone number on the invoice where we may reach
you if we have any questions
RETURN ADDRESS:
JRB Silk Fabrics
ATTN: Return Request
375-C Winkler Drive
Alpharetta GA 30005
If you would like to discuss your return, please call our Customer Service Department at 1-678-661-1781 to speak with one of our customer service representatives.